Focusing, Collaborating, and Supporting Autonomy: Key Strategies for Effective Change Conversations
New England Resident Service Coordinators, Inc. (NERSC) is hosting a virtual workshop led by Ali Hall (JD) that will teach participants skills and strategies to focus a shared agenda and exchange information in a style that is collaborative and supportive of autonomy, so that resident service professionals can create a positive climate for their residents’ success. Participants will have an opportunity to practice these skills and look at applied examples related to aging in place, reducing fall risk, engaging with families, and connecting with community resources.
When: Tuesday, May 26th, 2020, 10:30am-12:00pm Eastern Time
Level: Beginner/Intermediate
Track: Professional Development & Supervisory/Management
Format: Lecture, Interactive
HUD Core Area: (Required Ongoing Training Areas) Networking in the Community & Identifying Resources, Communication Strategies in Working with Older Adults (Additional Recommended Training Area) Effective Communication
Ali Hall (JD) is a member of the Motivational Interviewing Network of Trainers (MINT) and an independent consultant and trainer. Ali currently serves on the MINT Board of Directors in an at-large capacity, focusing on professional skill development for MI practitioners and trainers. Ali served as a Lead Trainer for the International MINT Training for New Trainers (TNT) in New Orleans (2018) and Berlin (2015) and is serving as Lead Trainer for the TNT in Warsaw 2019. Ali has designed and facilitated more than 2500 Motivational Interviewing (MI) workshops for health care practitioners, health coaches, social services providers, behavioral health clinicians, social workers, criminal justice professionals, psychologists, and psychiatrists, and provides training for trainers in evidence-based practices. Ali also provides training and consultation for effective case management, Dialectical Behavior Therapy (DBT), minimizing secondary trauma and creating compassionate organizations.
Best legal practices for resident service coordinators in the wake of COVID-19
NERSC will be facilitating a one-hour webinar session hosted by Attorney Frank Flynn to discuss the impacts of the coronavirus pandemic and ways for resident service coordinators to reduce liability and maximize revenue during these difficult and uncertain times.
When: Tuesday, June 2nd, 1:00pm-2:00pm Eastern Time
For the past 30 years, Frank has specialized in residential and commercial landlord/tenant litigation, subsidized housing, condominium collections, commercial litigation and condominium association representation. He currently represents many prominent management companies, commercial and residential landlords and condominium associations in Massachusetts. He has presented numerous seminars and webinars to many of the real estate trade groups in New England.
Level: All levels
Track: Professional Development, Supervisory/Management, Family & Youth, Elderly/Disabled Population
Format: Lecture, Interactive
HUD Category: Legal Liability Relating to Service Coordination (Required Training Area)