Excerpt taken from the U.S. Department of Housing and Urban Development's "Multifamily Property Managers' Satisfaction with Service Coordination" report:
A recent study evaluated the level of satisfaction among property managers with the provision of service coordination that links residents of HUD-assisted, multifamily housing to needed supportive services.
Overall, the study found a high level of satisfaction with the program and a strong belief among property managers that service coordination improves residents' quality of life.
The study also found service coordination appears to lengthen tenure; the average length of occupancy was six months longer among residents of properties with HUD-funded service coordination compared with residents of similar developments without service coordination.
By forestalling or preventing unnecessary institutionalization, service coordination programs help promote independent living, improve residents' quality of life, and ultimately save taxpayer dollars.
The study also explored how residents in developments with service coordinators continue to live independently as compared with residents of developments without formal service coordination.
HUD's full report is available online.