If you have a VHFA loan that is serviced by VHFA and you regularly use our Dallas, TX payment processing box or pay online, please choose one of the payment options below.

Online access for account information and payments

>> Access my account or make a payment

Having trouble with online access? Call 855-582-0226

Pay by phone

Call 855-582-0226 (fees or charges may apply).

Mail payments

Vermont Housing Finance Agency
PO Box 660592
Dallas, TX 75266-0592

For general customer service inquiries, correspondence and tax bills:
Vermont Housing Finance Agency
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945

Contact a representative at VHFA's Burlington office by email or by phone (1-800-339-5866 toll-free).  Our customer hours are 8:00am - 4:00pm.