Careers

Best Places to Work in Vermont 2018

VHFA is currently recruiting for 2 position:




Executive Operations Manager

Are you a master of organization who loves keeping strategic pieces moving?

At the Vermont Housing Finance Agency (VHFA), we are on a mission to ensure all Vermonters have access to affordable housing. We are looking for an Executive Operations Manager who is part high-level executive confidant, part master project coordinator, and entirely results-driven.

This isn't just an administrative job—it’s the operational heartbeat of our leadership team. If you excel at anticipating needs, managing competing priorities, and keeping cross-functional initiatives on time and on track, we want you on our team.

The Impact You’ll Make

Executive Operations Leadership

  • Provide advanced administrative and executive support to the Executive Director, Deputy Executive Director, and Chief Financial Officer.
  • Manage complex schedules and logistics across multiple senior leaders, proactively navigating conflicts, and prioritizing high-impact meetings.
  • Lead the preparation, agenda development, material compilation, and action tracking for Executive Leadership Team and Board-related meetings.
  • Serve as a diplomatic and professional point of coordination between executive leadership, staff, board members, and external partners while managing sensitive information with total discretion.

Project Management & Continuous Improvement

  • Develop project plans, track milestones, monitor deadlines, and proactively clear bottlenecks for cross-departmental initiatives.
  • Actively look for opportunities to streamline administrative processes, recommending and implementing modern tools that make the entire team more efficient.
  • Maintain highly organized records, follow up on deliverables across teams, and support special projects from concept to completion.

What You Bring to the Table

  • At least 4 years of progressively responsible administrative/executive support experience (with 3+ years directly supporting senior leaders), OR an equivalent mix of education and experience.
  • Proven ability to build task trackers, manage shifting priorities, and keep multiple stakeholders accountable to deadlines.
  • Advanced proficiency with the Microsoft 365 suite (Outlook, Word, Excel, PowerPoint) and total comfort working with financial information and numbers.
  • Top-tier verbal and written communication skills with a knack for drafting flawless executive correspondence and presentations.
  • A heart for community and a deep alignment with VHFA’s VIIBE values: Integrity, Innovation, Belonging, and Equity.

Work Environment & Flexibility

This position offers a hybrid work structure. You will work in our downtown Burlington office at least 2 days per week (typically Monday through Thursday), with the flexibility to work remotely the remaining days once fully trained and coordinated with your supervisor. You will also join us in-person for required agency meetings and events.

The Perks

  • A comprehensive benefits package including medical, dental, and vision coverage for you and the family or optional buy-out plan
  • Flexible Spending Account & Dependent Care Account
  • Company-sponsored Short and Long-Term Disability
  • Company-sponsored Life Insurance
  • Up to $4,000 educational assistance
  • Employee Assistance Program
  • Combined Time Off & Holiday Pay
  • Up to 6 weeks of paid time off for parental and family leave
  • Parking Reimbursement for designated lots
  • 403b Savings Account & 457 Retirement Plan

Ready to help us build a stronger community?

Apply today to join our collaborative, solution-oriented team! Send your cover letter, resume, and 3 references by email to [email protected]. Position will remain open until filled.

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Program Operations Analyst

VHFA is hiring a Program Operations Analyst. This new role at VHFA is perfect for someone who can bridge the gap between technical data and human processes. If you love mapping workflows, building dynamic dashboards, ensuring data integrity, and leading strategic process improvements, we want you on our team. See the job description and hiring details below.

Process Optimization & Continuous Improvement

  • Evaluate existing business processes, eliminate operational redundancies, and design clear standard operating procedures to enhance customer service and efficiency.
  • Use stakeholder feedback and rigorous data analysis to design and champion consistent agency-wide business practices.

Data Management & Business Intelligence

  • Perform quality control reviews across program databases, SharePoint sites, and reporting platforms, implementing robust data validation and governance practices.
  • Develop, enhance, and maintain operational and portfolio reports, transforming raw data into actionable Power BI dashboards to support leadership decision-making.
  • Partner with the Data Architecture team and IT to test and implement new software applications and improve system accessibility.

Project Management & Operations Support

  • Lead tactical initiatives and develop clear project plans, milestone tracking tools, and status updates for departmental goals.
  • Provide critical backup support for data metrics, records of retention practices, and reporting requirements required by federal, state, and investor partners.

What You Bring to the Table

  • A strong background in project management, operations, business analysis, or data management.
  • Associate's degree and at least 4 years of equivalent work experience; OR Bachelor's Degree and at least 2 years of equivalent work experience. 
  • Strong proficiency in the Microsoft Office suite (Excel, Teams, SharePoint) and hands-on exposure to data visualization tools or business intelligence platforms like Power BI.
  • Excellent problem-solving skills with the ability to translate complex business processes into practical, automated, or highly organized operational solutions.
  • Deep alignment with VHFA’s VIIBE values: Integrity, Innovation, Belonging, and Equity.
  • Prior experience in affordable housing, community development, housing finance, or the public sector is preferred, but not required.

Work Environment & Structured Training

This position offers a hybrid work structure. You will work in our collaborative office environment at least 2 days per week (typically Monday through Thursday), with the flexibility to work remotely the remaining days once fully trained and coordinated with your supervisor. You will also join us in-person for required agency meetings and events.

The Perks: 

  • A comprehensive benefits package including medical, dental, and vision coverage for you and the family or optional buy-out plan.
  • Flexible Spending Account & Dependent Care Account.
  • Company-sponsored Short and Long-Term Disability.
  • Company-sponsored Life Insurance.
  • Up to $4,000 educational assistance.
  • Employee Assistance Program.
  • Combined Time Off & Holiday Pay.
  • Up to 6 weeks of paid time off for parental and family leave.
  • Parking Reimbursement for designated lots.
  • Employer contributions of 10% to retirement, no match required.

The Benefits:

  • 401(k)
  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid parental leave
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Apply: 

To apply, please email your cover letter, resume, and 3 references to VHFA Human Resources, at [email protected]. Position will remain open until filled.

At the Vermont Housing Finance Agency (VHFA), our mission is to ensure all Vermonters have access to safe, affordable housing. To achieve this, our internal operations need to run like a well-oiled machine. We are seeking a Program Operations Analyst to serve as a key cross-functional engine across our major teams—including Multifamily Finance, Homeownership Finance, Asset Management, and Compliance.